Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various types of information to tailor learning experiences and enhance our services.

Personal Information

We collect details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you send via our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning goals.

Usage Data

We automatically collect information about how you use our website and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical information such as your IP address, browser type, and device details.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, remember preferences, and assess site performance. You can manage cookie settings through your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand how users interact with the site
• Preference cookies to recall your settings
• Marketing cookies to deliver relevant content

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to using your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, share important course updates, and provide technical support when needed. If you’ve opted in, we may also send periodic newsletters about new drawing techniques, showcased artwork, or platform improvements.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, spot areas where learners struggle, and develop new content that addresses common challenges. This analysis is aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously across all our business relationships.

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, send emails, and provide customer support. These providers access only the information necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If CalmShoreMarket participates in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and explain any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by applicable laws, a court order, or official government requests. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you hold specific rights concerning your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct inaccuracies. We typically provide this information within 30 days of your request, subject to applicable legal exceptions.

Data Deletion

You can request deletion of your personal information, and we will comply unless there are legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time by using the unsubscribe link in each message or by reaching out directly. You will still receive essential notifications about your account and course enrollment.

Cookie Management

Most browsers let you manage cookies through their settings. You can choose to accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 900-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be kept for up to seven years for educational records.

International Transfers

While our main operations are within Canada, some service providers may process data overseas. We ensure adequate protection through contractual safeguards and compliance with applicable privacy laws for international data transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with applicable privacy laws.

For users under 18 years old, we require parental consent before collecting personal information. Parents or guardians can review their child’s data, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've collected from their child, request its deletion, and withhold further collection or use of their child's data. We provide clear mechanisms for exercising these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us promptly so we can take appropriate action.

Changes to This Policy

We may revise this privacy policy periodically to reflect shifts in our practices, technologies, legal requirements, or other factors. Significant changes will be communicated by email or via prominent notices on our site.

Minor updates may be posted without individual notice, so please review this policy regularly. The "Last Updated" date above indicates the most recent changes.

Your continued use of our platform after policy updates signifies your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss concerns.